KENYA'S New Health Insurance Scheme, The Social Health Authority, SHA, has dropped the Adani Software after it totally failed to run despite multiple spirited attempts and reportedly returned everything on NHIF software to work with as they ponder over next move.
President William Ruto did not make mention of the SHA contract when he announced that the government of Kenya would cancel contracts awarded to the Adani Group in light of corruption allegations and evidence provided by Kenya’s partner nations.
Speaking in Parliament during the state of the Nation Address late November, the Head of state directed the Ministry's to cancel the Jomo Kenyatta International Airport Proposed lease to Adani Airport Holdings and the KETRACCO-Adani Energy deal.
The East African Country's Ministry of Health and the Adani Group, had entered into a contract valued at Ksh 104 Billion for technological support to the Social Health Authority (SHA).
However, the move has turned out to be costly for the country, after the Software was married by outages.
The Social Health Authority pre-authorization portal has been non-functional for about a week, causing significant delays in critical surgical procedures and forcing hospitals to either postpone surgeries or require cash payments from patients.
The system failure comes less than two months into SHA's operations, which was intended to streamline healthcare access and affordability but has instead been plagued by inefficiencies and growing dissatisfaction among stakeholders.
Hospitals report more than 10 pending approvals dating back to late November, none of which have been cleared, leading to a situation where hospitals must choose between sending patients home to await approval or requiring upfront cash payments for emergency procedures.
Hospital administrators have expressed concern about the financial risks of performing procedures without approval, as they may not be reimbursed, effectively forcing them to deny services to SHA-reliant patients or require immediate cash payments.
Following the Dropping of the over Ksh 1 Billion Adani-software, the ministry has reportedly hired a local software company, which is essentially now doing dry run testing.