Nairobi, July 2 - National Carrier Kenya Airways has signed a Memorandum of Understanding with Qatar Airways in Doha, paving the way for a strategic partnership aimed at enhancing connectivity and operational collaboration between the two carriers.
In a statement, the airlines said the agreement includes a comprehensive codeshare arrangement, the addition of a third daily flight between Doha and Nairobi, and the introduction of Kenya Airways-operated flights between Mombasa and Doha during the upcoming winter season. The new flights are expected to be available for booking in the coming days.
The MoU was signed by Qatar Airways Group Chief Executive Officer Badr Mohammed Al-Meer and Kenya Airways Group Managing Director and CEO Allan Kilavuka.
It includes a new codeshare agreement, a third daily flight between Doha and Nairobi, and Kenya Airways-operated flights between Mombasa and Doha set to begin in the upcoming winter season.
Kenya Airways will operate the Mombasa–Doha route, with Qatar Airways handling the marketing of the flights.
“This partnership perfectly aligns with our airline’s robust turnaround strategy, which saw Kenya Airways’ return to profit for the first time in more than a decade earlier this year. The collaboration will also help expedite Kenya Airways’ efforts to boost tourism and air cargo activities, turning these and others into pivotal economic growth propellers for Kenya and the East African region,” said Allan Kilavuka.
Qatar Airways said the partnership builds on its two decades of service to Kenya and reflects its deepening engagement with the African aviation market. The airline cited its recent investment in Airlink as part of its broader strategy to strengthen regional cooperation on the continent.
“This partnership is yet another demonstration of our deepening ties with the African region. Today’s agreement, which comes as we celebrate 20 years of flying to Kenya, is coupled with our recognisable record of partnerships across the continent, most recently through our investment in Airlink. Our growing collaboration with our African counterparts ensures that Qatar Airways continues to contribute to the continent’s rapidly evolving aviation and economic ecosystem," stated Badr Mohammed Al-Mee.
Beyond route expansion, the two airlines said they are exploring further cooperation in cargo operations, airport and ground services, loyalty programmes, procurement, and maintenance, repair and overhaul.
The announcement follows Kenya Airways’ recognition at the 2025 World Travel Awards held in Dar es Salaam, where the airline received four major honours: Africa’s Leading Airline, Africa’s Leading Airline – Business Class, Africa’s Leading Airline Brand, and Africa’s Leading Inflight Magazine for Msafiri.
These awards reflect Kenya Airways’ unwavering dedication to maintaining high standards of service, comfort, and reliability for its passengers.
Key Factors Behind KQ’s Success.
Exceptional Customer Service: Kenya Airways is renowned for its exceptional customer service, with a dedicated team of professionals who prioritize passenger comfort and satisfaction.
State-of-the-Art Fleet: The airline boasts a modern fleet equipped with the latest technology to ensure safety, efficiency, and a comfortable flying experience.
On-Time Performance: KQ is committed to punctuality, ensuring that passengers reach their destinations on time, every time.
Innovative Offerings: From in-flight entertainment to gourmet dining options, Kenya Airways continually enhances its offerings to provide a premium travel experience.
Sustainability Initiatives: The airline has implemented various sustainability initiatives, including reducing carbon emissions and promoting eco-friendly practices, demonstrating its commitment to environmental stewardship.
Enhancing the Passenger Experience.
Kenya Airways has introduced several initiatives to enhance the passenger experience:
Upgraded Business Class: The airline’s Business Class offers luxurious amenities, spacious seating, and personalized service, ensuring a relaxing and enjoyable journey.
Loyalty Programs: The Flying Blue loyalty program rewards frequent flyers with exclusive benefits, including priority boarding, lounge access, and bonus miles.
Technological Advancements: Kenya Airways has embraced technology to streamline the travel experience. From mobile check-in to real-time flight updates, passengers can enjoy a seamless journey.
Safety Measures: The airline adheres to stringent safety protocols, ensuring the well-being of passengers and crew.
Impact on Kenya’s Tourism and Economy.
Kenya Airways’ success at the World Travel Awards positively impacts Kenya’s tourism and economy:
Boost to Tourism: The recognition enhances Kenya’s reputation as a top travel destination, attracting more tourists to explore its diverse attractions, including national parks, beaches, and cultural heritage sites.
Economic Growth: As a major player in the aviation industry, Kenya Airways contributes significantly to the country’s economic growth by facilitating trade, tourism, and investment.
Job Creation: The airline’s operations generate numerous job opportunities, supporting the local economy and providing livelihoods for many Kenyans.
Kenya Airways’ stellar performance at the 2025 World Travel Awards is a testament to its dedication to excellence in aviation. As the airline continues to soar to new heights, it remains a beacon of African pride and a key driver of Kenya’s tourism and economic growth.
